Privacy Policy

This Privacy Policy explains how Gujranwala Clean Team handles personal information when you use our website, request a quote, arrange a cleaning visit, or communicate with us about move-in and move-out cleaning services.

Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
User Rights

Your Rights

You may ask us to review, correct, or delete certain personal data, or to object to some forms of processing where the law gives you that right. We may need to keep some information to complete a service, meet legal obligations, or resolve a dispute.

Available rights depend on the nature of the request and applicable law.
Requests

How to Make a Request

To make a privacy request, send a clear description of the information or action you are asking for and enough details for us to locate the relevant record. We may ask for additional information before acting on the request, and we will respond within a reasonable period under applicable law.

Requests are handled after we confirm identity and the scope of the request.
Data Retention

Retention of Information

We retain personal data for the period needed to manage inquiries, quotations, appointments, service completion, payment records, and any follow-up that is reasonably connected to the original request. When data is no longer required, we delete it or keep it in a limited form where law or legitimate business needs require retention.

Records are kept only for as long as needed for service, accounting, or legal purposes.
Policy Updates

Changes to This Policy

The updated version will apply from the date it is posted unless a different effective date is stated. We may also provide a separate notice for material changes where appropriate.

We may revise this notice when our practices, services, or legal obligations change.
Processing Purpose

How We Use Information

We use personal data to respond to inquiries, prepare custom quotes, confirm property scope and access details, schedule appointments, coordinate the cleaning visit, manage completion handover, process payments, maintain records, improve service administration, and meet legal or accounting obligations.

Processing is limited to the operational needs of the website and cleaning service workflow.
Data Sharing

Service Providers and Partners

We may share data with payment processors, communication tools, scheduling or hosting providers, and other operational partners that help us run the website and deliver services. These parties are expected to use the information only for the services they provide to us and to protect it under appropriate confidentiality obligations.

Service providers receive only the information needed to perform their functions.
Data category

Information We Collect

We may collect contact details, property-related information, appointment preferences, access instructions, service scope details, payment records, and communications sent through our website or by other booking methods. Where relevant to a cleaning visit, we may also receive condition photos and notes about rooms or priority areas.

The information collected depends on the inquiry, booking, and service context.
Collection source

Sources of Information

We receive data from website forms, phone calls, email messages, and other direct communications. We may also generate internal records from scheduling, quotation, visit coordination, completion handover, and payment processing activities.

Most information comes directly from the person making the inquiry or booking.
Cookie types

Types of Cookies

Cookies may be necessary for site operation, help remember form inputs or session state, and support limited performance measurement. We do not rely on cookies to collect sensitive information for unrelated purposes.

We use only standard cookie categories needed for site operation and basic analytics, if enabled.
User controls

Cookie Controls

You may manage cookies through your browser controls and, where available, any on-site preference tools. Disabling some cookies may affect basic site functions, form handling, or session continuity.

Browser settings can usually limit or remove cookies, subject to the features used on the site.
Privacy Office

Contact Information

Email contact
Telephone contact
+92 321 7834090
Mailing address
8, 5, Gujranwala, 52250, PK
Privacy contact